Facebook Pixel Discovery | Sweans Technologies


Before head-starting any design and development, it is essential to uncover a crystal-clear solution to avoid bottlenecks and set clear milestones. Our creative team focus on gaining detailed know-how on the scope and offers greater purpose to all the projects.

Deep Dive on

Once we kick off our journey in creating an eCommerce website, we brainstorm ideas and discuss various project elements. Our research analyst team conduct extensive research to analyse website needs, intimate the findings with our clients and ultimately get their valuable feedback. We empower our clients to achieve the expected outcome, stand out from the rest and make success.

Whether working for a start-up, global brands or large-scale business enterprises, we undergo the Discovery phase – most crucial element of an effective web design process and client success.

We highlight different project stages and key deliverables in a detailed project map. We feel accountable for identifying, resolving problems and answering all the customer queries. We work closely with our clients and incorporate their recommendations to deliver the project as per clear milestones. We also comprehend how customer journey mapping, user personas and digital marketing strategies help businesses achieve more.

Our Services

Analytics Research

We gather, study and understand the customer's voice and the brand perception.

Digital Strategy

Our digital marketing strategies drive leads, build customer loyalty and maximise business profits.

Customer Journey

We create visual roadmaps of customer engagement that improve conversion rates and customer retention.

User Research

Our experts focus on discovering how users interact with products and evaluate whether the design solutions meet their needs.

Persona Development

We empathise with customers' perspective and tackle their problems more effectively.

Frequently Asked Questions

What are the steps after the discovery call?

A Discovery call allows us to understand more about the project and see if we fit well for your requirements and vice versa. If everything perfectly synchronizes with your expectations, we might gather additional information or get a project brief. Then, we will send a project proposal for you to consider.

How do we create a digital strategy for your business?

Digital strategy is the pivotal aspect of the business plan, which aligns with your business strategies and objectives. We use online research tools by your rivals and other businesses to ensure your digital presence and achieve your expected goals. Our digital strategists will keep an eye on your budget and build online campaigns effectively.

Why do you need a customer journey map?

A customer journey map gives a deep understanding of customer experience and helps you improve strategies. Once you get the customer perspective, you can find solutions to any problems. This information allows website owners to enhance their customer's experience leading to higher conversion rates and customer retention.

Does your web design team create personas?

Yes, we develop personas to understand and identify weak points to check what users want from your website and how they might interact with you.

What business verticals do you work with?

Some broad business verticals we worked with include hospitals, government, retail, real estate, the food industry, and much more.

Are you excited to kick off your growth journey? Connect with us!

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