Online shoppers want reassurance before they buy, and nothing offers that better than honest customer reviews. They help people feel confident about what they’re purchasing and make it much easier for new visitors to trust your store. For Shopify brands, using a good review app has become an essential part of increasing credibility and improving sales.
Shopify has several reliable review apps that make collecting and displaying feedback straightforward. Tools like Loox, Judge.me, and ReviewXpo let you gather star ratings, written reviews, and even photo and video submissions that show real customer experiences.
Below, you’ll find the top review apps for Shopify, what each one offers, and how they can help you build trust and encourage more conversions.
Top Shopify Product Review Apps
1. Loox – Visual Product Reviews
Loox is a well-known Shopify review app with a strong focus on visual, customer-generated content. It allows shoppers to add photo and video reviews, which helps brands build trust and encourage more sales through genuine, eye-catching content.
Key Features:
• Automated review request emails with incentives for photo and video submissions
• Customisable widgets such as carousels, pop-ups, badges and galleries
• Works with Google Shopping, Meta Shops, Klaviyo and Shopify Online Store 2.0
• Referral tools and built-in upsell features
• Easy import of reviews from other platforms
Best For:
Brands where appearance and presentation are important, such as fashion, beauty, lifestyle and home décor, and for merchants who want strong visual content for social proof.
2. Judge.me Product Reviews App
Judge.me is known for being affordable while still offering a wide range of features. It provides unlimited product and shop reviews, even on the free plan, which suits both small and growing stores.
Key Features
• Unlimited text, photo and video reviews on all plans
• Automated review request emails and reminders
• Import tools for Amazon, AliExpress and CSV files
• Rich snippet support to help with Google search results
• Several display options including star ratings, carousels, review pages and Q&A
• Fast loading and fully compatible with Shopify OS 2.0 themes
Best For
Shops that want a complete review system without high monthly fees. Suitable for new brands, expanding businesses and anyone moving from another review tool.
3. ReviewXpo
ReviewXpo is a newer Shopify review app that has grown quickly. It focuses on automation and customisation, offering a clean review process and flexible widget designs. It suits brands that want greater control over how their reviews appear.
Key Features
• Automated review request emails with discount incentives
• Multi-criteria ratings such as size, fit, quality and value
• Automated replies to customer reviews
• Photo and video review support
• Customisable grid, carousel and pop-up layouts
• Import tools for AliExpress, other apps and CSV files
Best For
Small to medium-sized shops that want automated review collection, helpful assistance tools and up-to-date display options. A good choice for brands looking to grow their review strategy.
Build Trust & Credibility With Customer Feedback
Genuine reviews work as social proof and help new customers feel confident that others have bought and enjoyed your products. Tools such as ReviewXpo and Loox make it easy to show verified feedback, real photos and star ratings, which strengthens trust and helps reduce uncertainty during the buying process.
Increase Conversion Rates
Research shows that products with solid reviews perform far better than those without. With features such as automated review requests and photo or video testimonials, these apps help you gather the kind of detailed, genuine reviews that influence buying decisions and encourage more visitors to add items to their basket.
Enhance Customer Engagement & Interaction
Review apps turn your buyers into active brand advocates.
- Request reviews automatically
- Ask for photo/video submissions
- Reply to customer feedback
This helps create a sense of community around your brand and shows shoppers that you value their opinions as well as their purchase.
Showcase Verified Reviews Across Website & Social Media
Modern Shopify review apps go beyond your product pages.
You can showcase reviews on:
- Homepage trust bannersa
- Product pages & collection pages
- Social media posts & ad creatives
- Email campaigns and landing pages
Loox is especially strong when it comes to visual UGC and social sharing features, which makes it a great fit for lifestyle, beauty and fashion brands.
Improve Brand Reputation & Customer Confidence
Reviews play an important part in shaping your brand identity. They show openness, honesty and reliability, which are all important for long-term success. When customers trust your brand, they are more likely to order again, recommend you to others and contribute to a stronger overall reputation.
Final Verdict
Using a product review app is one of the quickest ways to build credibility and increase conversions on Shopify. Verified customer feedback gives shoppers confidence, eases uncertainty and helps them feel comfortable choosing your products.
If you want better trust, higher conversion rates and more returning customers, reviews are essential.
Ready to Grow Your Shopify Store?
As a Shopify Plus Partner, Sweans helps brands set up review apps, collect more positive feedback, and display trust signals that drive real results.
Contact us today and let us help you build trust, boost conversions, and scale your Shopify store with the right review tools.
